Privacy Policy
Last Updated: October 21, 2026
This Privacy Policy describes how we handle personal information that we collect through our websites (including https://propmatic.ai), applications, social media pages, online communications, and any other sites or services that link to this Privacy Policy (collectively, the “Services”).
Our Services are designed for businesses and are not intended for personal or household use. Accordingly, we treat all personal information covered by this Policy, including information about any visitors to our website, as pertaining to individuals acting as business representatives rather than in their personal capacity.
This Privacy Policy does not apply to information that we process on behalf of our enterprise customers as a processor or service provider. We process this information pursuant to our agreements with those customers.
Personal Information we collect
Here’s how we collect personal information in providing our Services.
Personal information we receive from you
| Data Categories | Examples |
|---|---|
| Account Information | Username and password. |
| Contact Details | First and last name, email address and phone number. |
| User Content | Content you may create or share with us during our relationship, including posts on our social media pages and comment sections. |
| Preferences | Language, interests, and other feedback or preferences that you might express during your use of our Services. |
| Marketing Data | Choices regarding our newsletters, surveys, and other marketing displayed or provided to you, and preferred methods of receiving such promotional communication. |
| Relationship Information | Details of your communications with us and details of your claims, complaints, and queries in general. |
Personal information collected automatically through your use of our Services
| Data Categories | Examples |
|---|---|
| Online Activity Data | Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them. |
| Device Information | Your device’s operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information. |
We use the following tools for automatic data collection
| Data Categories | Examples |
|---|---|
| Cookies | Cookies are pieces of information stored directly on the device that you are using and allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers may use the information for security purposes, to facilitate navigation, display information more effectively, conduct analytics, and personalize your experience.We do not currently respond to browser do-not-track signals. You can read more information about cookies at http://www.allaboutcookies.org/manage-cookies/index.html. |
| Local Storage Technologies | These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. |
| Pixel Tags | Also known as web beacons and clear GIFs, pixel tags may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. |
| Google Analytics | We use Google Analytics on our websites, which uses cookies and similar technologies to collect and analyze information about use of the websites and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://policies.google.com/privacy, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. |
Other sources from which we collect personal information
| Data Categories | Examples |
|---|---|
| Social Media | Information we collect from social media sites may include details such as profile pictures, social media account ID, and other public social media profile information. |
| Third-Party Logins | When you link, connect, or log into our Services with a third-party service (such as Google), you direct the service to send us information as controlled by that service or as authorized by you via your privacy settings on that service.For more information on how we handle data when you log into the Services using your Google account, please see the Google user data section below. |
| Other Third Parties | We may collect information from other third-party sources such as publicly available databases, marketing partners, service providers, and conference and event partners. |
We need to collect personal information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
How we use personal information
Here’s an overview of how we use personal information in providing our Services.
| Purposes | Examples |
|---|---|
| Administering the Services | To provide the Services to you, including arranging access to your account, verifying your information, responding to your inquiries, fulfilling your requests, and sending you administrative information such as agreements to provide the Services and changes to our terms, conditions, and policies. |
| Operations and General Business | To conduct our operations (such as troubleshooting, diagnostic testing, performance analyses of our systems and Services, testing of new system features to evaluate their impact, system and log maintenance, technical support, system debugging, and hosting data) and to facilitate mergers, acquisitions, and other reorganizations and restructurings of our business (including prospective transactions). |
| Marketing | To send you our newsletters, publications, and updates that we think may be of interest to you. |
| Relationship Building and Engagement | To respond to any posts on our social media pages and to conduct other user relationship building activities. |
| Personalizing Our Services | To personalize our interactions with you. |
| Improving and Developing Our Services | To conduct data analysis, to monitor and analyze use of our Services, to use data analytics to improve the efficiency of our Services, to develop new features, to enhance, improve, repair, maintain, or modify our Services, to identify usage trends, to understand which parts of our Services are most interesting to users, to determine the effectiveness of our promotional campaigns, and for other similar purposes. |
| Aggregation and/or Anonymization | We may anonymize and aggregate personal information that does not identify you or another individual and use and share such data for our own business purposes. |
| Security and Fraud Prevention | To conduct audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements, to monitor for and prevent fraud, and for security purposes, including maintaining system security. |
| Legal and Compliance | To fulfill our legal and compliance-related obligations, including complying with applicable laws, complying with legal processes, responding to requests from public and government authorities, meeting national security or law enforcement requirements, complying with requirements set by industry-specific supervisory bodies, enforcing our terms and conditions and standards, protecting our operations, protecting the rights, privacy, or property of our business, responding to auditors, pursuing available legal remedies, making insurance claims, defending claims, and limiting the damages that we may sustain. |
How we disclose personal information
Here are the types of entities to which we may disclose personal information in providing the Services.
| Purposes | Examples |
|---|---|
| Service Providers | We use service providers that provide hosting, information technology, customer support, email and communications delivery, and analytics services for the purposes listed above. |
| Professional Advisors | We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions to support our business. |
| Authorities and Others | If we are required by law or legal process or if we deem the disclosure appropriate for other legal, compliance or fraud-prevention purposes, we may disclose personal information to law enforcement, public, regulatory, and government authorities, courts, or other entities that obtain valid subpoenas. |
| Other Online Services | When you interact with us, you may choose to share information and content on our social media pages and other online services. |
| Business Transferees | We may disclose or transfer your personal information to third parties such as acquiring entities and their advisors in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). |
Security
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
Marketing choices
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
Google user data
When you log into the Services using your Google account and grant Propmatic access to Google Ads, Google Analytics, or Google Search Console, we may collect the following information, depending on the permissions you grant us:
- Basic profile: the email address associated with the Google account you connect.
- Google Ads: the list of Google Ads accounts you can access, and campaign, ad group, keyword, and search term performance data for those accounts.
- Google Analytics: website traffic, engagement, and conversion reports for the properties you connect.
- Google Search Console: search queries, clicks, impressions, and position data for the sites you connect.
We use and disclose this data to provide the Services to you, specifically to generate marketing reports, performance analyses, and optimization recommendations (including through the use of AI) for your review within the Propmatic application and third-party channels you designate. We may also use or disclose this data to improve those services, maintain the security and integrity of the Services (including investigating suspected abuse), comply with applicable laws, facilitate a merger, acquisition, or sale of our assets, subject to any required consent, or otherwise at your direction, all in accordance with this Privacy Policy and Google’s API Services User Data Policy, including Google’s Limited Use requirements.
For the avoidance of doubt, we do not sell this data, use it for our own marketing or advertising purposes, or permit third-party AI providers to use it to train their models.
Consistent with the Security section above, we implement reasonable organizational, technical, and administrative measures to protect this data, including encrypting Google access tokens at rest and logically separating each customer’s Google data.
We retain Google data for as long as the connection remains active and as needed to provide the Services you have requested, unless a longer retention period is required by law. You may revoke our access to your Google account at any time by disconnecting the Google connection in the Connectors section of the Propmatic application or through your Google account under Security > Third-party connections.
When you disconnect your Google account from the Services, we will delete the associated access tokens, except where retention is required by law. You may also request that we delete your Google data by emailing privacy@propmatic.ai.
Job applications
When you visit the careers portion of the website, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other information of the type that may be included in a resume. This may also include diversity information that you voluntarily provide. We use this to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, to monitor recruitment statistics, and to respond to surveys. We may also use this information (i) to comply with relevant laws or to respond to subpoenas or warrants served on us, (ii) to protect and defend our or others’ rights or property, (iii) in connection with a legal investigation, and (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms of use.
Third-party services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. The inclusion of a link on our Services does not imply endorsement of the linked site or service by us or by our affiliates.
Children
The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from individuals under 13.
Updates to this privacy policy
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
Contacting us
If you have any questions about this Privacy Policy, please contact us at privacy@propmatic.ai. For customer support, please contact support@propmatic.ai. For general inquiries, please contact info@propmatic.ai.